What did We say?

We collect, use, and share your personal information when you visit or log in directly onto our website. We are committed to protecting your privacy and safeguarding your personal information. We hope this Privacy Policy gives you the confidence to know that we are dedicated to protecting your privacy.

SDHC Academy is always dedicated to safeguarding its users’ Personal information.

We care about your privacy at SDHC Academy and want you to be aware of how we collect, use, and disclose information. We adhere to ethical standards in gathering, using, and safeguarding any information you provide. This Privacy Policy explains our practices regarding the information that we or our service providers collect from the website known as the “Service.” This Service is operated and controlled by us, and you accessed this Privacy Policy from the Service. By giving us your personal information or by using the Service, you agree that you have read and understood this Privacy Policy.

Personal Information is any information that can identify you as an individual or that can be linked to you indirectly by connecting it to Personally-Identifying Information. Please note that the term Personal Information in this Privacy Policy includes sensitive personal data or information, as appropriate and/or mandated under applicable laws.

ACCEPTANCE OF PRIVACY POLICY

By agreeing to this Privacy Policy and our Terms of Use, you are giving your consent to the collection, use, and transfer of your Personal Information as explained in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please stop using and accessing this Website immediately.

We regularly check this Privacy Policy to ensure it is accurate and up to date. Note that all visitors are subject to this Privacy Policy’s terms and conditions, which are subject to change without notice. To remain informed of any changes, please review this Policy periodically. If you are a registered user, we will notify you and provide you with the revised Policy before implementing any changes to our services. In this way, you can choose to continue using our services or not.

PERSONAL INFORMATION WE COLLECT

You provide us with valuable information when you visit the site, including your profile details, contact information, recordings from classes, and your child’s academic information (e.g. achievements, ranking, etc.). We also collect data about which individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site while you browse. We call the information we collect automatically Device Information. However, the Personal Information kept by us is totally private and confidential, and we never share it with anyone else.

The information we collect automatically is while you’re accessing, browsing, viewing or using the site in some other way. So basically, we collect personal information on your usage of the site–including transactions and communications with other users, your searches, the pages you visited, and other actions on the site–whenever you access the website. The information we collect, use and process relating to this usage includes your IP address and device and connection information, browser information, and web-log information.

We also collect and process information on the use of cookies and similar technologies. By doing so, we are able to provide you with our services, enhance the user experience, personalise your browsing experience and monitor the website for preventing fraud and inappropriate content or behaviour.

SDHC Academy is devoted to giving excellent customer service and tremendous value for all its products while valuing and safeguarding the privacy of its users. To serve them more productively, we may collect and store specific Personal Information, given by the users, e.g. product and service preferences, billing address, payment information and other information. The company will never sell or rent this information to other businesses. The confidentiality of this information is strictly safeguarded and put into force.

OUR LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION

• When it applies under relevant laws, we will always have a “lawful ground” to process your personal data. In most cases, we will process it because:
• You have given us permission to use your personal data for a specific reason;
• We need to use your personal information to carry out a contract or take steps to enter into a contract with you (such as providing you with the services you have purchased);
• We process your Personal Information for one of the following reasons: either to comply with a relevant legal obligation or regulatory obligation that we have or to support our legitimate interests as a business (for example, to improve our services to you). This is always done in a way that is proportionate and respects your interests and fundamental rights.
• We’re referring to both Device Information and Order Information when we mention “Personal Information” in this Privacy Policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information we collect for the following purposes:

• To communicate with you;
• To screen our orders for potential risk or fraud; and
• In accordance with the preferences, you have shared with us, to provide you with information or advertising relating to our products or services.
• We use your personal information to verify your identity, set up and manage your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support, and keep you updated on our latest news and offerings. We’re committed to providing you with quality service and security, and we use your information to help us do that.
• This information helps us improve our services, understand our performance, and tailor our service to your preferences. Doing so enhances your experience with us.
• We use personal information to keep the marketplace and our services safe, secure and honest. For example, we use it to track and prevent fraud and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify information provided by you, enforce our Terms of Service and comply with applicable laws. We carry out certain behavioural analytics to achieve these objectives. If we detect any activity that could threaten SDHC Academy, other users, our community, or any third parties, we will take appropriate measures to restrict or limit your access to the site. However, these cases are rare.
• We will contact you or keep you updated on matters related to the Site, our services and the SDHC Academy marketplace as you request or approve. Your information helps us send marketing messages, show you interesting content, and organise and facilitate referral programs, contests or other promotional activities or events.
• We need to keep accurate business records, obey lawful demands from public authorities and follow applicable laws and regulations, or else we could face legal penalties.
• We will request your consent before using information for anything other than the reasons listed in this Policy.
• SDHC Academy will use your personal information to send you direct marketing communications about our products, services, or promotions that may be of interest to you via email, post, SMS, DLT cloud calling telephone, or targeted online advertisements.
• We process your personal information for marketing purposes because it is in our legitimate interest, you have consented, or it is otherwise permitted by law. You can prevent any type of direct marketing at any time by following the opt-out link in each communication or by emailing info@sdhcacademy.edu.in .
• We take measures to restrict direct marketing to a level that is both reasonable and proportionate. We also send you communications that we think might be of interest or relevance to you, based on the information we have about you.
• Lastly, we may share your Personal Information to obey applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information, or to protect our rights in some other way.

HOW LONG DO WE KEEP PERSONAL INFORMATION?

We usually only keep personal information for as long as it’s needed to fulfil the purpose it was collected for. But in some cases, we’ll need to keep it for longer. We’ll retain personal information for the following reasons:

• We will only keep your personal information for as long as it is needed and relevant to our operations. For example, we need to have an accurate record of your dealings with us in case of any complaints or challenges.
• We also need to keep personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our app’s terms and take other actions as permitted under law.

COOKIES

Cookies are special files that contain small amounts of information typically used as anonymous, unique identifiers. They are sent to your browser from websites you have visited in the past and stored in your device’s internal memory. This Service does not use cookies explicitly. However, the website may use third party code and libraries that use cookies to collect information and improve their services. You will have the option to reject or allow these cookies. However, if you choose to reject our cookies, then you will not be able to use some features of our Service.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We will not sell or allow third-party marketing use of your personal information without your direct permission.

We disclose your personal information to third parties as described below:

• For legal reasons. We share personal information with law enforcement agencies, public authorities or other parties when we are legally compelled to do so in order to respond to a subpoena or court order, or as we believe is reasonably necessary to comply with legal processes;
• We only share personal information with law enforcement when we think it’s necessary or appropriate, like investigating possible fraud or law violations, responding to claims, or protecting people’s rights, property, or safety.
• We share personal information with payment processors, fraud detection agencies, and similar third parties in order to facilitate payments made through the website and to secure the website against fraud, unauthorized transactions, claims, and other liabilities.
• Our website includes social media features, single sign-on features, and limited personal information shared with social media platforms and marketing partners, such as LinkedIn, Facebook, and Google, to promote our services or the SDHC Academy marketplace. Such features and third-party services collect information about you and may use cookies to enable their functionality. Such third parties’ features are governed by their policies.
• We share personal information with SDHC Academy’s corporate affiliates that are under common control in order to operate the Site and provide our services to you and for other purposes listed in this document.
• If we go through a business transition, such as a merger, sale, transfer of all or a part of our assets, acquisition, bankruptcy or similar event, our personal information will be disclosed. If we sell any business or assets, we will disclose your data to the prospective buyer. If we or most of our assets are acquired by a third party, the information we have about our users will be among the transferred assets.

SECURITY

We use state-of-the-art technology and internal procedures to keep the Site, our services and personal information secure and prevent unauthorized access, loss, misuse, alteration, destruction or damage to it. In addition, we make sure that any third party processing your personal information agrees to equally provide for confidentiality and integrity of your data in a secure way. Although the internet is not a completely safe data highway, we pledge to do our best to protect your personal information. Our website has strict security procedures and features in place to deter unauthorized access. By registering to use the website, you agree to keep your password confidential and not disclose it to any third parties. We would be happy to provide more information about our data security practices upon request.

CHANGES

We will update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

UPDATING PERSONAL INFORMATION

• We take care to ensure that the personal information we collect is accurate and up-to-date, and you can update your information through your account profile settings. If you believe your information is in any way inaccurate or incorrect, please let us know immediately. We will investigate the matter and correct any inaccuracies as soon as possible, where necessary, or give you ways to update it quickly or delete it – unless we have to keep that information for legitimate business or legal purposes.
• We’ll ask you to verify your identity before we can action your request to update your personal information. If you have any issues with deleting your personal information, please contact SDHC Academy’s Support and we’ll make reasonable efforts to delete it in line with any applicable privacy laws.
• You can review and change your personal information by logging in to the website and visiting your account profile page.

CONTACT US

Please contact us at info@sdhcacademy.edu.in  to enact any of your rights concerning your personal information. Include all relevant details in your request so we can attend to it properly. We will take care of your request in accordance with any local laws, policies, and procedures.

If you have any questions or comments about this Policy, please email our team at  info@sdhcacademy.edu.in . We will make an effort to reply to you in a reasonable amount of time.